Terms & Conditions

Early arrival is subject to availability. For guaranteed early

Check-in, reservation needs to be made starting from the previous night.

Late check-outs are available on request and subject to availability

In keeping with Government regulations, we request all our INDIAN guests (on single/double/triple... occupancy) to carry & produce a photo identity to present on check-in.

Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. DRIVING LICENSE / PASSPORT / AADHAR CARD / VOTER’S ID CARD. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

All bookings must be guaranteed at the time of reservation by a Credit Card. All major credit cards are accepted.

• Reservation must be cancelled 72 hours prior to the planned date of arrival.
• Reservations cancelled within 72 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge.
• Reservations made on promotional offers with 100% advance deposit required at the time of reservations are non-cancellable, non-refundable and non-amendable for entire length of stay.

Upon receiving the request for cancellation from the guest (as per cancellation/no show policy), the hotel will immediately contact the bank to handle the crediting process.

The refund will be made through the net-banking.

In a normal scenario, the refunded amount shall reflect in the provided bank account. However, it could take around 7-10 business days after the booking date / cancellation date

We understand that plans change sometimes. If you need to reduce the stay / cancel or amend a guaranteed reservation, please do so 30 days prior to a date of arrival. In case there is any no-show or cancellation / amendment of a group booking / the conference (partially or full), within 30 days or less from the date of check in, a retention charge will become due as under:

• Number of rooms being cancelled / no-shows X 1 night X applicable daily rate per room, plus applicable taxes. In addition, should any participants check out early, retention will be charged for those nights booked, now being released due to the early check out.

Bookings made on non-cancellable / non-amendable packages / rates cannot be cancelled / amended. On doing so, the full amount of advance paid will be treated as the cancellation fee.

We will be happy to confirm group reservations against an advance paid through net-banking / payment gateway.

Two children up to 10 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed (Mattress) can be placed in a room which will be provided at no additional charge.

One child over 8 but less than 11 years can stay in the parent's room. Extra bed (mattress) will be on additional charge

If a second child is 11 years of age or above, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone of 11 years of age or above.)

• If you have made a request for a specific preference, we cannot promise but we’ll try our best to accommodate it according to the availability at the time of check-in.
• If you need an extra bed (Mattress) in your room, we can set it up at the extra cost decided by hotel management plus applicable tax
• Kids stay free - Two children below the age of 10 years stay for free in the same room.

The Government of India has introduced a ‘NO SMOKING’ rule for Hotels, Restaurants and all public places. This means smoking is prohibited in all parts of the Hotel except in designated area if any. We have all the rooms Non-smoking only.